Returns and Exchanges
RETURNS AND EXCHANGES POLICY
- The first exchange is free (except shipping):
Did you buy one of our T-shirts but wrong in size?
Rest assured, your first exchange is free!
Please contact us by email email@example.com stating your full name and the number of your order that we will start the exchange procedure.
In case it is your first exchange, we will make the exchange of the T-shirt, but the freight for you to send us the t-shirt and the reshipment of the new t-shirt for you, will be at the customer's expense. So to avoid additional expenses, we kindly ask you to check the Size Chart that is in the description of each product.
- Trading for manufacturing defect:
Our shirts are of excellent quality, but if there is still any manufacturing defect, we guarantee the exchange of the product at no cost.
- Exchange for regret:
Purchased one of our T-shirts, but did not like it or regret it for any reason?
You can request the exchange, within 7 calendar days after receiving the product, that we will start the exchange process. Remembering that freight costs will be borne by the customer.
Want to return the T-shirt you bought on our website?
Rest assured, we will do the whole procedure without a headache for you!
Make the request within 7 calendar days after receiving the T-shirt that we will start the return process. Remembering that freight costs will be borne by the customer.
We will refund the amount in your bank account within 7 days of receiving the shirt back.
- Pay attention to the general rules for exchanges and returns:
All exchanges or returns will only be accepted if the product has no signs of use;
Unable to exchange personalized t-shirts, with name and / or photo sent by you (except for some manufacturing defect);
Freight costs will be your responsibility. (Except for exchanges for manufacturing defects);
To request the exchange or return, for any reason, it is necessary to make the request by e-mail firstname.lastname@example.org within 7 calendar days, counted after receiving the product. You must send us your full name and your order number;
The T-shirt must be sent to us in its original packaging.